11/18/2016 - Locating your invoice

Invoices are generated following an auction and loaded into your member area. Your credit card is not charged automatically after a sale. Depending on the payment terms of each sale, you will have until the payment deadline to submit payment in the acceptable forms listed in said auction.

If payment is not received by deadline, only then is the card on file charged.

***NOTE*** If bidding on vehicles & equipment, municipal surplus auctions and real estate, invoices will not appear in your member area until paid. Typically credit cards and PayPal are not accepted in these auctions unless stated otherwise.

***NOTE*** For auctions ending after 4pm EST, invoices will be generated the following morning loaded into your member area.

Please use the below information for customer service.
Phone: (800) 243-0061 or (845)635-3169 Option 7

Back to News